Even when you want more reviews, it’s hard to ask busy customers.Days pass without asking, and before you know it, your reviews barely increase
You want to reply to positive reviews, but during business hours you’re too busy. Negative reviews are even harder, so replies often get delayed
Your ranking drops, competitors move up.But without clear insights, you don’t know what to fix.It requires expertise, and you end up doing nothing
Prevent overly negative expressions from being posted directly as reviews
Lower the barrier for customers to leave reviews, resulting in more reviews
Customize survey questions to highlight your store’s strengths and guide what customers write
Increase high-quality reviews, leading to better Google Maps rankings
Simply answer a quick, multiple-choice survey — no need to write long sentences
AI transforms short answers into well-written, attractive reviews
Enjoy rewards such as coupons or giveaways while participating
AI search recommends stores based on Google Maps data.
MapMaru gets your store chosen.
See your visibility on ChatGPT, Gemini & Google AI Mode
Track AI appearance rate by keyword
Auto-fetch competitor data
Improve the factors AI cares about: reviews, info volume, update frequency
Get recommended more often in AI search
Customers answer a quick survey
AI turns their responses into ready-to-post reviews. Zero effort for your team.
Fully customizable survey questions for your store
Open-ended questions for more authentic responses
AI prompt settings to match your brand's tone
Block unwanted words to protect your brand image
Reviews grow on autopilot
AI suggests the perfect reply instantly. New reviews notify your whole team via Email / LINE / Group LINE.
AI drafts replies in your store's tone — edit and post in seconds
All reviews in one dashboard — zero missed replies
Catch negative feedback instantly before ratings drop
Group LINE keeps your entire staff in the loop
Turn survey responses into repeat visits — automatically.
Coupons boost survey completion rates
Set win probabilities & conditions in the dashboard
Prize notifications bring customers back
Full automation: survey → coupon → visit
Set it once — your store stays top of mind automatically.
Automated discount coupons boost repeat visit rates
Schedule event and campaign to automatic delivery
Post-visit follow-up is fully automated
Know exactly where you stand — against competitors, every single day.
Auto-fetch competitor ranking data
Daily keyword ranking checks
Prioritize the keywords that matter most
Track your MEO impact in real numbers
Your Google Business data, turned into clear insights — automatically.
Historical data in easy-to-read graphs
Spot when metrics went up or down at a glance
Regular reports to guide your MEO strategy
Visual priorities so you always know what to fix next
Supports Japanese, Thai, English, Korean & Chinese — built for inbound Google Maps optimization.
Auto-translate reviews (Safari compatible)
Multilingual surveys for overseas users
AI analyzes trends by nationality
More multilingual reviews → higher Google ratings → more visits
AI reads your reviews and surfaces what's working — and what needs fixing. Rating trends visualized by country.
Auto-categorize reviews by service, taste, price & cleanliness
Analyze all past reviews at once
Auto-translate reviews in English, Chinese, Korean & more
See what earns high ratings by nationality → apply to your strategy
Forget rankings. MapMaru finds the keywords that actually bring customers through your door.
AI links keywords directly to your sales data
Scored by real visit conversions, not just rank
Uncover hidden gems: "near station," "private room," "late-night"
Simulate the impact of moving up one rank
Post to Instagram — your Google Business Profile updates itself. No double-posting. No forgotten updates.
Auto-mirror Instagram photos & captions to GBP
No workflow changes — just post as usual
Syncs every 6 hours, so nothing gets missed
Manual override for urgent updates
Consistent presence across platforms builds trust on Google
Understand your current position and start the right MEO strategy
AI diagnosis of your Google Maps setup
Business information management and multi-location control
AI-powered keyword extraction for revenue-driving keywords
Customer traffic and sales-based marketing simulation
Core features to increase, refine, and grow high-quality reviews
AI-powered review collection surveys
AI review reply and management
AI prompt customization (survey & review responses)
Integration with external review platforms (Hot Pepper Beauty, TripAdvisor)
Local guide analysis
Real-time review notifications (Email / LINE / Group LINE)
AI review analysis (category-based ratings & trend insights)
Review rating simulation (e.g., calculate reviews needed to go from ★4.3 to ★4.5)
Automate repeat visits through smart communication and promotions
AI-generated posts, scheduled posting, multi-location posting
LINE / Email customer data collection & bulk messaging (CRM)
Coupon and lottery features
Automated post-visit follow-ups (LINE / Email)
Automated campaign and event announcements
Instagram integration for auto-posting
AI-generated images for posts
Clear insights that directly lead to revenue growth
Keyword ranking tracking
Review analytics
Reporting dashboard
Search ranking reports (trend graphs & improvement suggestions)
Revenue-driving keyword analysis powered by AI
Centralized management for multi-location businesses
Staff login and permission control
Multi-language support (survey & admin panel)
Automatic translation of foreign-language reviews (enhanced with Safari)
AI analysis of tourist review trends (by country)
Multi-location dashboard for large-scale businesses
Create a custom survey for your store
Highlight your strengths and add the questions that matter. Manage everything from the dashboard.
Get a unique URL & QR code instantly
Every survey generates its own link and QR code — ready to share anywhere.
Share with customers
online or in-store
Send via LINE, or print the QR code and display it at your counter.
Most businesses are losing customers to simple Google Maps mistakes — without even knowing it.
Want more Google reviews
Not sure if your Google Maps info is accurate
Want to use AI-powered MEO without managing it yourself
Looking to attract more international customers
Mapmaru is a tool designed to increase customer traffic and sales through Google Maps optimization.
It uses AI to automatically generate review content, draft responses, and provide analysis and diagnostics, helping businesses improve their MEO performance efficiently.
Not at all. Customers simply answer a short multiple-choice survey, and AI automatically generates the review.
Even customers who are unsure what to write can easily leave reviews, lowering the barrier significantly.
You can set predefined survey options and filter out unwanted expressions, helping prevent overly negative reviews from being posted.
Used across a wide range of industries, including restaurants, beauty salons and clinics, massage and wellness, gyms, hospitals, real estate, hotels, sports shops, karaoke, and more.Suitable for both individual stores and large multi-location businesses.
Yes. Both review collection and response features support multiple languages, making it ideal for attracting and engaging international customers.
Mapmaru automatically visualizes key data such as search keywords, phone calls, direction requests, review trends, and repeat customer rates.You can also compare your ranking performance against competitors.
Pricing varies depending on the number of locations and level of support required.
Please request materials to find the most suitable plan for your business.
Our AI analyzes your Google Maps performance in about one minute and provides a comprehensive report, including an overall score (A–E rating) and actionable improvement points.It clearly shows what needs to be optimized to improve your ranking.
We offer flexible plans, from self-service tools to fully managed operation and consulting support.You can choose the option that best fits your needs.